Product Safety Recall

Cellnet Group Limited takes its obligations under the Australian and New Zealand Consumer Law seriously. Consumers should immediately stop using the below product then complete the online registration form to receive a replacement.

Product Description

Brand: 3SIXT
Product Name: Quick Charge Wall Charger for Smartphones & Tablets
Model Number: 3S-0639
Item Number: 10147558
EAN/Barcode: 9318018120605

Product Identification


A white charger with a standard Type ‘I’ (2-pin) ANZ AC power plug, single USB port, 3SIXT logo, Quick Charge logo (icon) and the product number 3S-0639 printed on casing.

Where was this product sold?

This product was sold in various Australian and New Zealand telco and electronics retailers as a single product or as part of a bundle of products sold in Australia in Optus, Telstra or Vodafone.

In Australia

  • Telstra
  • Optus
  • Vodafone
  • Newslink
  • Tech2Go
  • Harvey Norman
  • FoneKing
  • Joyce Mayne
  • Domayne
  • Virgin Mobile
  • Leading Edge
  • Other independent retail outlets

In New Zealand

  • Harvey Norman
  • Newslink
  • Tech2Go
  • Vodafone
  • ORB
  • Leading Edge
  • Virgin Mobile
  • Heathcote Appliances
  • Tech Solutions
  • Appliance Connexion
  • Betta Electrical
  • Fonefix
  • Spark
  • Other independent retail outlets

What is the defect and hazard?

In some circumstances, the product’s internal fuse may fail in an unsafe manner. The defect could potentially result in damage to connected devices, electrical shock or serious injury if the product remains connected to the power supply.

What action needs to be taken?

Consumers should immediately stop using the wall charger. We also ask you to destroy/dispose of this product safely. Before you continue, please take a photo of the product for your Replacement Claim. We will only accept images of the charger that is in your possession. Irrelevant images submitted will mean a delay in your replacement.

How do I get a replacement or refund?

If you would like a replacement:

  • Fill in the online Product Recall Registration Form below.

To contact us directly, call:

Product Recall Registration Form

Please fill in the below so we can initiate the replacement process. The information we gather here is for the sole purpose of conducting this product recall. For more information about our Privacy Policy – please click here. For resellers, please contact your Cellnet Account Manager for more information.


Your Contact Details

Enter Email

Mailing Address Details

Additional Details

Drop a file here or click to upload Choose File
Maximum upload size: 4MB
Only one (1) .jpg or .png type image file accepted. This image will be used to confirm that your product is the product subject to the Product Safety Recall.
Pick from the dropdown menu
Please indicate what Charge & Sync Cable you would like to receive as part of your replacement (free of charge)

If you choose to let Cellnet dispose of the product on your behalf, please return the product to:

  • In Australia: Attention: Cellnet Group Limited - Product Recall, 59-61 Qantas Drive, EAGLE FARM QLD 4009.
  • In New Zealand: Attention: Cellnet Limited - Product Recall, 10a Orbit Drive Rosedale, Auckland 0632

*This option is at your own cost.