Recall

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Cellnet Group Limited takes its obligations under the Australian and New Zealand Consumer Law seriously. Please review the current product recall information below.


Product Description

Brand: 3SIXT
Product Name: Quick Charge Wall Charger for Smartphones & Tablets
Model Number: 3S-0639
Item Number: 10147558
EAN/Barcode: 9318018120605

Product Identification

A white charger with a standard Type ‘I’ (2-pin) ANZ AC power plug, single USB port, 3SIXT logo, Quick Charge™ logo (icon) and the product number 3S-0639 printed on casing.

Where was this product sold?

This product was sold in various Australian and New Zealand telco and electronics retailers as a single product or as part of a bundle of products sold in Australia in Optus, Telstra or Vodafone.

In Australia

  • Telstra
  • Optus
  • Vodafone
  • Newslink
  • Tech2Go
  • Harvey Norman
  • FoneKing
  • Joyce Mayne
  • Domayne
  • Virgin Mobile
  • Leading Edge
  • Other independent retail outlets

In New Zealand

  • Harvey Norman
  • Newslink
  • Tech2Go
  • Vodafone
  • ORB
  • Leading Edge
  • Virgin Mobile
  • Heathcote Appliances
  • Tech Solutions
  • Appliance Connexion
  • Betta Electrical
  • Fonefix
  • mightyape.co.uk
  • Spark
  • Other independent retail outlets

What is the defect and hazard?

In some circumstances, the product’s internal fuse may fail in an unsafe manner. The defect could potentially result in damage to connected devices, electrical shock or serious injury if the product remains connected to the power supply.

What action needs to be taken?

Consumers should immediately stop using the wall charger. We also ask you to destroy/dispose of this product safely. Before you continue, please take a photo of the product for your Replacement Claim. We will only accept images of the charger that is in your possession. Irrelevant images submitted will mean a delay in your replacement.

How do I get a replacement or refund?

Contact us directly:

in Australia – 1300 580 864 or recall@cellnet.com.au
in New Zealand – 0800 235 563 or recall@cellnet.co.nz